We accept payment by Visa, MasterCard, and Discover. A 3% handling charge is added to final total of all orders. For events occurring within the State of Wisconsin, we are required to add 5.5% sales tax to final total of your order.

Orders are shipped via Federal Express with the shipping cost added to your order. A signature is required on all deliveries. Where your order is for an event to occur within the next (7) days, select NEXT DAY SHIPPING option, to assure timely arrival of your order. We do not ship orders by mail, since it is not reliable.

In some cases, there may be a delay with the venue printing the actual tickets. For example, NFL and college football teams will print tickets in approximately early to mid-August, therefore tickets will be shipped out after we receive printed tickets. We typically deliver event tickets to you during the week of an event or well before that. However, in rare instances, we may deliver the tickets to you on-site shortly before the commencement of the event.

Most tickets we sell are one of a kind and usually irreplaceable. Once your order is placed, we cannot accept cancellations, exchanges, or issue refunds. ALL SALES ARE FINAL!

Event tickets are subject to ever changing market conditions and to the laws of supply and demand. Prices and availability may be constantly changing. The price charged WILL exceed the face value on the ticket. This price represents a service charge to obtain quality seats or seats to sold out events. However, once we confirm your order, it is 100% guaranteed.

Orders placed on this web site cannot be confirmed if placed after 3PM CST Monday through Friday or on weekends until the opening of our next business day. While it is rare that we cannot fill such orders, it does occur. Some of the event tickets shown on our site are available to us through affiliates and not all of them provide inventory information on a fully “real time” basis. Thus, on some orders we must confirm the availability still exists before we confirm your order.

Where you are placing an order within (48) hours of an event, please call us at (800) 745-7328 to confirm the order and arrange for any special delivery steps that will be necessary.

If the exact event ticket location you order is unavailable, we reserve the right to replace it with similar quality seating locations for the same event. If comparable seating is unavailable, we will contact you with alternatives for you to select from. Where you are offered lesser quality seating, you will only be charged the appropriate lower price. Where groupings greater than two are ordered, unless we specifically agree otherwise, there is a chance that the groupings will not be immediately seated together. On orders placed for general seating categories (as opposed to specific sections and rows), we cannot guarantee exact rows, sections, or aisle seating. However, we always do our best to accommodate your desires and are usually successful.

In the unusual circumstance that the event you ordered is postponed, the date or time or venue changed, or an opening or preliminary act or match is switched or eliminated, we cannot be responsible, nor can we issue refunds or accept cancellations. Where there is a rainout or strike, you may need to exchange your ticket at the event site for a rescheduled event, in accordance with the policies of the team or promoter involved. However, if the event is canceled completely, we will issue a credit for the full purchase, less shipping and handling charges, which can be used towards any future purchases.

Tickets MUST be sent to your credit card billing address. We cannot deliver tickets to P.O. Boxes; we must have a valid street address. Fed Ex will require a signature upon delivery of package. If your billing address is a P.O. Box, a representative of our company will contact you regarding shipping arrangements.

You are responsible to safe guard your tickets, once received. They can rarely be replaced if lost, stolen or destroyed. Please check your pockets before putting your clothes in the washer. Some tickets can fade or be rendered unreadable where exposed to direct sunlight or extreme heat. Please don’t leave your tickets on the dashboard of your car on a hot sunny day.

Note that by placing your order with us, you are agreeing to be subject to these terms and conditions.

OUR GUARANTEE TO YOU:

At Event USA, our goal is to meet or exceed the requirements of each order. We work very hard to satisfy completely each and every of our thousands of customers. If you haven’t ordered before, give us a try so we can prove that we have the best service in the industry. Subject to the terms and conditions set forth in this web-site and any language to the contrary in a specific written agreement we reach with you, if we fail to deliver any event ticket ordered and confirmed, prior to the commencement of the event, we will issue a 150% refund of the purchase price. In the history of our organization, we have never defaulted on an order, so you can sleep very soundly after placing your order with us.