Super Bowl 50
Wisconsin Badgers

 

Dave Matthews Band
Elton John Tickets
Fall Out Boy Tickets
Heart Tickets
Jason Aldean Tickets
Luke Bryan Tickets
Rolling Stones Tickets
The Who Tickets
Zac Brown Band Tickets

 

Blue Man Group Tickets
Mamma Mia Tickets
Rock of Ages Tickets
Wicked Tickets






Call us about Green Bay Packer Tickets

 

Frequently Asked Questions

How do I know that the tickets listed on Event USA are authentic?
Where can I check references for Event USA?
What are your office hours and location?
How do I contact Event USA?
What is your Privacy Policy?
How do I know that my transaction is secure and that my personal information is protected?
Where can I review your Sales Terms & Conditions?
What types of payment do you accept?
Do I have to pay sales tax?
How are my tickets shipped?
I purchased tickets from Event USA but cannot attend the event. What is your refund/return policy?
What if my tickets are lost or stolen?
Can I purchase a Event USA gift certificate?
Why a service charge?
I have tickets to sell. Will Event USA buy them from me?
Can I sell my tickets on consignment with Event USA?
What is a ticket broker?
Why are the tickets on your site listed above face value?



How do I know that the tickets listed on Event USA are authentic?
We go to great lengths to make sure that the products we sell are authentic and the services we offer are beyond reproach. Event USA enforces the industries most stringent rules for listing tickets on our system—yet we still are able to offer you the largest selection. You can shop our site with confidence knowing that we thoroughly screen and check all references for every seller who lists their tickets with us. You'll only find legitimate tickets listed on Event USA. We stake our reputation on it.

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Where can I check references for Event USA?
Event USA is a founding member of the National Association of Ticket Brokers (NATB), which was organized to promote the highest level of ethics in the secondary ticketing marketplace. Event USA is also fully bonded.

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What are your office hours and location?
Event USA is open Monday thru Thursday, 8 am to 6 pm (Central Time), Friday 8 am to 5 pm, and Saturday 9 am to 2 pm.

Corporate Headquarters
Event USA
580 Cormier Road
Green Bay, WI 54304
(800) 745-7328
(920) 438-1650

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How do I contact Event USA?
Please click here to view our contact information.

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What is your Privacy Policy?
Event USA is firmly committed to protecting your personal information while you are shopping on our site. Please click here to view our Privacy Policy.

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How do I know that my transaction is secure and that my personal information is protected?
Event USA ensures a safe, secure customer buying experience. All transactions conducted on our Web site through a secure browser are protected by SSL software, the industry standard and the best software available today for secure online commerce business. This means that all of your personal information, including your credit card number, name, and address, cannot be read as the data travels over the Internet. We invite you to shop with confidence of knowing that your personal information is protected at all times.

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Where can I review your Sales Terms & Conditions?
To view our Sales Terms & Conditions, please click here.

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What types of payment do you accept?
CREDIT CARD
We accept VISA, MasterCard, American Express, and Discover cards. The billing address will be verified with your credit card company so you must use the exact address where your statements are sent. Should you require that the order be shipped to an alternate address we will require faxed authorization from you. The faxed authorization will include a signed copy of the Card Holder Verification Form along with legible copies of your driver's license and the credit card used during the purchase. This is done to protect both you and Event USA against fraudulent credit card use.

CASH
Cash will only be accepted in person at our corporate office located in Green Bay, WI, at 580 Cormier Road.

PERSONAL CHECK
Event USA does not accept personal checks.

CASHIERS CHECK OR MONEY ORDER
Payment by cashiers check or money order may not be available on all ticket orders. If your request can be handled, the tickets may be held for up to 24 hours. The cashiers check or money order must be sent to us using an overnight delivery service. Payment by money order will also be accepted in person at our corporate office located in Green Bay, WI, at 580 Cormier Road. Please contact us for more information.

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Do I have to pay sales tax?
Unless your event takes place in Wisconsin, sales tax will not be charged. For events which take place in Wisconsin, we are required to charge a 5.5% sales tax. ALL orders are subject to a 3% service and handling fee.

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How are my tickets shipped?
All tickets are shipped via Fed Ex service and all deliveries require a signature. Tickets are normally sent to your credit card billing address.

The billing address will be verified with your credit card company so you must use the exact address where your statements are sent. Should you require that the order be shipped to an alternate address we will require faxed authorization from you. The faxed authorization will include a signed copy of the Card Holder Verification Form along with legible copies of your driver's license and the credit card used during the purchase. This is done to protect both you and Event USA against fraudulent use. The tickets will be delivered using the best method. If possible we will inform you of the courier and when to expect delivery when your order is confirmed.

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I purchased tickets from Event USA but cannot attend the event. What is your refund/return policy?
There are no refunds, exchanges, or cancellations on any order once it is submitted to us. This policy is in place because when you purchase your tickets we secure and acquire those tickets for you and are not able to recover our costs. Please order tickets only after you are certain you want them.

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What if my tickets are lost or stolen?
When you receive your tickets, keep them in a safe place. Unfortunately, tickets cannot be replaced if they are lost, stolen, or damaged. Please note that direct sunlight or heat can damage some tickets.

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Can I purchase a Event USA gift certificate?
Event USA gift certificates make great gifts. Gift certificates can be purchased in any amount above $25 or for any event. Contact Us for details.

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Why a service charge?
The service charge helps us recover some of the costs associated with processing payments, securing and shipping tickets, as well as guaranteeing that every ticket on the site is authentic. The service charge is 3% per order.

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I have tickets to sell. Will Event USA buy them from me?
Depending on the event and the seat location of your tickets, yes. Please click here for more information on selling your tickets to Event USA.

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Can I sell my tickets on consignment with Event USA?
Event USA my be willing to see your tickets on consignment contingent on the event and location of your tickets. Please contact us for more information on selling your tickets on consignment.

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What is a ticket broker?
A broker is defined as "One hired for a fee to negotiate purchases, contracts, or sales." A ticket broker does just that. There are people who want to sell their tickets and there are also people who want to buy those same tickets. There are two ways that a broker can do this. The broker can buy the tickets outright from the seller and hope that they can sell them. If the market drops or the tickets don't get sold the broker incurs the loss. The second way is the broker could take the tickets from the seller on consignment and keep a fee if they are sold. Either way a ticket broker puts the buyers and the sellers together for a fee.

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Why are the tickets on your site listed above face value?
Ticket brokers generally sell their tickets at prices above face value. This price is known as the ticket's "market value." The only place you can purchase tickets at face value is through Ticketmaster or a venue box office. However, it is important to note that these primary sellers often charge additional service fees—creating actual prices that are higher than the amount listed on the face of the ticket.

Ticket brokers specialize in obtaining desirable seats for high-demand and sold-out events. They get these tickets from a variety of sources including season ticket holders and individuals who have extra tickets for events. To obtain these high-demand tickets, brokers pay a premium, or a price often well above face value. They then sell these tickets at market value. The market value price for a ticket is determined by many factors including seat location, supply and demand, date and location of event, etc.

In order to provide outstanding service and selection to consumers, Event USA includes a marginal mark-up on the tickets listed on our Web site. Like any business, whether it's a gas station or a grocery store, this mark-up covers operational costs, ticket order processing, packaging, etc. And just like other businesses, the market value for tickets fluctuates. This means that we sometimes must sell tickets for below what the listing sellers actually paid.

Our ultimate goal is to provide our customers with the greatest selection of event tickets at competitive prices.

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