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Here
are just a few samples of the countless letters, comments,
emails and feedback received by Event USA and its
affiliated tour and travel divisions:
"I
am writing to thank you for the excellent service
that Event USA provided. I
appreciate your follow up on my order to ensure the
safety of my tickets and my credit card. There aren't
many businesses that really believe in customer service
any more, but customer service seems to be a top priority
at Event USA. Thanks again."
-Ann Rakowiecki-Wick, via email
"Once
again we had a great time... You guys really put on
a great tour."
-Jim, Julie & Blair Fasce, Auburn, New York
"...I
have been intending to thank you appropriately for
your generosity in (providing) a suite at the NFC
championship... It was a special privilege for us
to be there in January...My best"
- Paul Tagliabue, NFL Commissioner
"Thanks
again...We enjoyed our visit... (even though the final
score was not in our favor!) and appreciated the courtesies
that were extended to me and my guest."
- H. Wayne Huizenga, Owner Miami Dolphins
"All
the game planning, coaching, hotel accommodations,
flight arrangements, etc. were extremely well organized
and perfectly fit together. The overtime you put in
getting everyone's requests for tickets, rental cars,
flight, hotel, from various locations and for various
lengths of time must have been a nightmare! You handled
it all with such a positive attitude, enthusiasm,
and precision passing. Anytime we hand a concern or
question, you had the answer."
-Lisa Hennessey, via email
"I
still can't believe how much fun I had this football
season. I'm sure alot of people can't appreciate what
you do behind the scene to make these trips happen,
but I very much appreciate it."
-Tony Jamail, Cincinnati, OH
"Thank
you, Event USA, for your help in securing a luxury
box for the 49ers playoff game... Your assistance
and the professional manner in which you handled our
request was greatly appreciated."
- Carmen Policy, President - San Francisco 49ers
"...what
a great time I had during the weekend.... Since I
came solo, I wanted to thank you and the rest of your
staff for introducing me to other guests during the
festive events."
-William Rehm, Irvine, CA
"Thank
you from the bottom of our hearts for making our Super
Bowl trip a most memorable and grand experience!!!
You had such a lovely and gracious way of interacting
with the crowd of fans."
-Dean & Mary Hein, Madison, WI
"Just
a note to let your organization know what a fantastic
time we had...first class every step of the way...looking
forward to many happy returns!"
- James Sizer, Spokane, WA
"Thank
you for making me 'the best wife in the world'...The
Event USA staffers were friendly and organized. The
front desk folks at the (hotel) really made us feel
welcome. The vacation of 'once in a lifetime' certainly
lived up to its expectation."
- Sandy Maugel, Toledo, OH
"You
are always so thoughtful, helpful and considerate
with us as your customers. I would recommend you to
anyone."
- Todd & Carol Huppert, River Falls, WI
"Thanks
for always making our weekends special with all of
the attention you give our clan from Rhode Island.
It is greatly appreciated!"
- Jack Leyden, East Greenich, RI
"Our
staff is still talking about what a great group y'all
were."
- Jason Beckham, Doubletree Hotel - Charlotte, N.C.
"
You guys are the best, and work extremely hard to
accommodate the Fans who take advantage of your services."
-Linda Mc Donald, Chicago, IL
"...now
we know where to go when we want to see a game! Everything
was wonderful, the hotel, buses, food, tailgate party
and of course the game!"
-Tammy & Jim Traeger and crew, Hudson, WI
"I
plan on making an annual trip... and I certainly will
not hesitate to use EVENT U.S.A in the future...Everything
was thorough and first class."
-Mark Lukens, Robesonia, PA
"Thank
you for your assistance in obtaining an extra suite
(skybox) for our recent game... We appreciate your
efforts, especially on short notice...everything ran
very smoothly and our clients were pleased."
- Malcolm I Glazer, Owner Tampa Bay Buccaneers
"Just
wanted to let you know how much I appreciated the
great tickets for the game. Believe me, all of your
hospitality was not taken for granted."
- Kathleen West, via email
“Thank you. You guys have always
been there for me. Great service! Nice people! Better Prices! That’s why I always
come back.”
- Ron Shadrix, via phone call
“Thank you so much
for making my trip... so awesome! I wanted to thank everyone
but I know that I would forget someone's name. So please tell everyone
how great my trip was. I can’t wait to come
again. You
folks do a super job with the tours. Keep up the great work.
See you soon.”
- Brenda Mazzeo, Farmingdale, NY
“Please accept
this belated note of thanks for your generosity in
affording me and my wife the opportunity to watch
the Game this past season. It was a memorable event
for us – with the exciting contest between the teams
capped nicely by the superb accommodations you provided
for our group in your suite.
Wishing you continued success personally as
well as the entire team at Event USA, I thank you
and give you my best.”
- Rush Limbaugh, New York, NY
" I recently returned
home from the tour to the San Diego Charger football
game and wanted to let you know how pleased I was
with the whole experience. The entire trip was well
planned. We were met by very pleasant and helpful
staff at the airport who directed us to our transportation
to the various hotels. I stayed at the Holiday Inn
Express in Old Town which provided excellent accommodations.
The San Diego informational brochures provided useful
information for planning individual side trips and
the included trolley pass made it very easy to get
around. The tailgate party was a great prelude to
the game -- culminating in a BIG victory!! Lots of
fun was had by all! Keep up the good work. I will
definitely recommend (you) to others."
- Terry Sell, Ishpeming, MI
" I just wanted
to let you know how thrilled we were with our weekend....
We booked thru you tickets and accomodations for the
home game on November 23rd. We were booked at a beautiful
property and close to everything... This trip was
our son's Christmas Gift. He is a huge fan and he
looked forward to this for a long time. We asked for
tickets in the End Zone as close as possible to the
field. We were in row 4 right at the corner of the
field. We drove 12 hours ... from Dunnville, Ontario
and it was well worth the drive... We will have to
come back again. Again, we had a wonderful time, thrilled
with our game tickets, accommodations and t-shirts.
We won't hesitate to book thru (Event USA) again."
- Ron, Carrie & Ryan Farr, Welland, Ontario
CANADA
"Just a quick,
but long overdue note to thank (you) for the great
experience at the Monday Night game. The seats were
awesome! No one at home could believe how great our
seats were. Saw the players up close-my son was blown
away... Everyone at the hotel was really nice... Thanks
for helping me make a dream come true, for my son
and I."
- Jane Morgan, Waterville, OH
"I cannot begin
to tell you how much fun we had on our trip this past
weekend to see the Bears game. You all did a wonderful
job of coordinating events, buses, hotels and flights.
It was a blast from the moment we arrived. Everyone
was friendly, helpful and willing to please us. This
was a birthday present for my husband and we couldn't
have asked for a better weekend. Although we had a
little trouble understanding your accents (we're from
Texas) the hospitality was exceptional. We enjoyed
the tailgate parties and the fans... All in all, you
all did a great job and we will definitely recommend
you to other football fans. Thanks again for a fun
weekend."
- Becky Christopherson, Little Elm, TX
"Hey, you're the
greatest!!!! My son and i had a great time; thanks
so much!!! Emilie thankyou so much for your help...and
Julie you did such a wonderful job . You can count
on me booking with you soon. I met alot of nice people...
Thanks again."
- Timothy & Justin Waters, via email
"I recently purchased
3 ticket thru your company for the Bucs game in Tampa
Bay. I was pleased that the tickets were reasonable
compared to other vendors. I could not have been more
pleased with the seats. They were great & the
fans that were around us were very nice and very well
behaved. Again, a big thank you for your help in a
great time in Tampa."
- Paul Coppin, Fargo, ND
"I would like to
say many thanks for the terrific organization of our
journey.... The game day against the Seattle Seahawks
was an unforgettable event. The super atmosphere before
and after the game fulfilled for me and my wife all
expectations. These days were the fulfillment of a
dream. The right partner to fulfill dreams is ("Event
USA"). See you again next year."
- Thomas Ute Vatterodt, Eckental (Bavaria - GERMANY)
"...My wife and
I both had the time of our lives...the hotel was courteous,
the fans are the best anyone could ever ask for...and
not to mention the Beer! The entire experience was
dream come true, and it's thanks to you that it was...we'll
do it again...thanks again"
- John and Kathy Allen, Sicklerville, NJ
"....I had such
a great time!! It was an experience of a lifetime.
My tickets were AWESOME. Everyone was so nice there
and the tailgating is a blast. It was a wonderful
experience and (your company) was wonderful. Emilie
helped me and she was great! Thanks again."
- Deena Peak, Pismo Beach, CA
"My husband and
I fulfilled a dream to attend a (professional) football
game, a couple of weeks ago, thanks to your organization.
Our accommodations were very nice. We also enjoyed
the tail gate party. The game was awesome. Everything
exceeded our expectations. We really had the time
of our lives. We plan to contact you again, for the
2005 season. We wouldn't change a thing and are looking
forward to another great experience. Thank you for
all your terrific work and attention to details that
made our trip absolutely perfect."
- Ron and Geri Ott, Matlacha, FL
"My wife and I would
like to take a moment to thank your fine firm for
the prompt and professional way you conduct your business.
We have used you folks on many occasions, both for
games (at home) as well as on the road. Every single
transaction has been perfect to the letter. We have
every intention of being long time loyal customers
of Event USA. Best Wishes to your entire staff and
keep up the outstanding service."
- Steve & Patty O'Brian, Columbia, MO
"Well after the
months of pestering you, its finally over. and I came
home a happy Chiefs fans. However, the (home) fans
could not believe us CHIEFS fans got tickets so good.....but
the game was great and that town is awesome. And everyone
treated us CHIEFS fans with respect. Thanks again,
it will be a trip I never forget!"
- Kim Kliegel, via email
"Thanks
for everything you did to ensure us being able to
go and enjoy the weekend. The Event USA people were
great.....it was a blast and thank you for all your
help!!!!!! 'Til next year!!"
- Sarah Biedenbach, Cedar Rapids, IA
"I just wanted to
send this e-mail to thank you for helping make our
first trip..... such a great success.. My husband
has been a fan since he was 5 years old..... Just
being there and being a part of everything was GREAT.....
I know that now he will make a point to get out there
every year. ...Thanks for helping make our first trip
such a success."
- Lisa Howell, Hurlock, MD
"Just wanted to
thank you for the great trip. We attended the 10/5
game and enjoyed everything. We are telling other
fans here about your great service."
- Susan Tracy, Sacramento, CA
"To say AWESOME
is an understatement in describing our experience....
I cannot thank you enough for helping make my husbands
dream come true. We truly enjoyed every aspect of
the trip, from the Hotel, the Tailgate Party and of
course the GAME itself. The friendliness of the people
and the cleanliness of the entire city is a compliment
to all of you who live and work there. From the time
we got off the plane to the time we departed we could
not have expected a better atmosphere. We could not
have chosen a better game to attend, the weather was
beautiful and of course the win was amazing. My husband
and I are already talking about making a return trip
there next year and you can bet I will only have to
make one phone call and that will be to (your company).
Again, thanks for a wonderful time and you can bet
that we will be singing your praises for years to
come."
- Carl and Doris Brignac, Lutcher, LA
"Sending A great
big THANK YOU for making our weekend one of the greatest
ever! I surprised my husband for his 50th birthday
with the event package and he was overwhelmed. We
truly enjoyed ourselves at the hotel, tailgate party,
and game. We met so many nice people and hope to keep
in touch with them. You really know how to put a package
together for the fans. We appreciate everything your
staff did to make our trip excellent! You have a great
team of employee's who answered any questions we had
with friendly enthusiasm. We thought that it would
be a once in a lifetime event for us, but we had such
a great time, we will be back for another game in
the near future."
- Dave and Mary Mellon, Davenport, IA
"Thanks a ton!!
We had Viking-Viking tickets for Metrodome last
year and they were a big hit for our fundraiser. Being
right along the Minnesota border, the rivalry is intense.
When I found out that you had tickets for the game
at the Metrodome, I was excited. And thank you so
much for the tailgate party tickets too. Things like
that just add up and help us with our fundraiser.
On behalf of Prescott Fastpitch Softball, I thank
you greatly!"
- Jeff and Tina Stenroos, Prescott, WI
"Thank
you so much for the information and fast response.
I really appreciate you help and excellent customer
service."
- Richelle Pizl, via email
"I
wanted to thank you for your great service. I received
the tickets today, much earlier than expected. It
should make a great birthday gift. Thanks again for
a great shopping experience. I will definitely contact
you again the next time I am in the market for some
great tickets."
- Bernard Baran, Edgewood, FL
"I
would like to say "THANKS" for a wonderful experience....
Excellent staff and service...The only thing we missed
was the snow! Thanks again for making this a very
memorable Christmas! You guys are GREAT!"
- Leigh Anne Price, Gastonia, North Carolina
"Thanks so much
for the service. I found ordering on-line to be convenient,
easy, and very useful. The follow-up call from a representative
for seating upgrades was great too. I look forward
to the game and working further with your company."
-Eric Rouse, Fairview, OR
Just wanted to let you know that I recently booked a football package for my brother. Thought I should bring to your attention the superb service and assistance that I received from a ticket agent by the name of Beth. She was extremely helpful with all of our travel/ticket requests, was very pleasant to deal with and above all had a great sense of humour....considering I called her back no less than 5 different times. It really was nice dealing with somebody who made this booking and upcoming trip something to look forward to. Thank-you for the assistance and a big Canadian thank-you to Beth.
- Jarvis McComber, Thunder Bay, Ontario, Canada
I just received my tickets and I wanted to send you a "BIG THANK YOU" for all of your help!! What started out a little birthday surprise for my husband turned out to be a Big surprise for him and my girlfriend's boyfriend with a weekend of Green Bay Fun! The Tailgate ticket to Brett Farve's Steak House was a great idea and I know it will be a blast. Thank you again for ALL of your help and the friendly service! I will definately purchase tickets from you again in the future!
- Amy Lindberg, Hugo, MN
I just wanted to email you guys and let you know I really appreciate all of your help in getting our package for the Vikings game as a birthday present for my husband. Please tell Paul K. that he was so helpful in answering all my questions and as was the rest of your staff when I called in. As I said this is a birthday present for my husband and I gave it to him on 8/29, HE WAS SPEECHLESS !!! We are so excited to come up there from Nebraska.
Lori Lamer, via e-mail

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