COVID19 TERMS & CONDITIONS

COVID19 BUYING AND SELLING INFORMATION

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FREQUENTLY ASKED QUESTIONS – NFL & Green Bay Packers’ Season and the COVID-19 situation:

THE 2020 NFL SEASON & BUYING TICKETS & PACKAGES:

The NFL has announced its 2020 season schedule including for the Green Bay Packers. Will the games definitely take place?

The NFL has expressed confidence that all games will occur with fans in the stands under the safest precautions available for the safety of all. However, it certainly remains possible that unfolding circumstances could affect this plan.

Is Event USA selling game tickets now?

Yes, we are selling game tickets. A full range of ticket choices is now available for purchase on our website.

Is Event USA selling Game Packages/Tour Packages now?

We are selling day of game home packages (ticket and tailgate party packages) now. We are currently working on our full home and road game packages with lodging. Please check back for updates! If you don’t wish to miss out on your opportunity to book, you can add your name to our waitlist, telling us which game or games, whether home or road, you are interested in, and you will be amongst the first contacted when packages become available. To do so Click here.

Is Event USA selling its “Packers Player Autograph Reception” now?

We are currently not offering these receptions due to the uncertainty of what the government or NFL rules will be with social distancing concerning the players in the coming future. Typically this reception is included in our Gold Package; however at this time it will not be included, but can be added on at a later date if available. Please check back on availability for this in mid-summer.

Will the games go forward with only partial attendance allowed in the stands?

This is a concept that has been discussed by the NFL as well as other sports leagues. It remains to be seen whether this might be implemented. For now the NFL plans to go ahead with all games with full attendance. We doubt that such a “partial attendance” plan would be used at Lambeau Field.

Is it possible that games will proceed with no fans allowed to attend?

This is also a concept that has been discussed and may be a contingency plan for the NFL if evolving circumstances make it impractical for fans to safely attend games.

Is it possible that the scheduled games will be postponed and played on other dates?

This is a possibility and has been set up as a contingency plan by the NFL.

If I book a game package or purchase game tickets with Event USA, what will happen if the game I ordered is CANCELLED?

If that game is completely canceled, and not rescheduled, customers will be offered the option of a refund or a credit on account, at their discretion.

If I book a game package or purchase game tickets with Event USA and the NFL POSTPONES the game I ordered, setting it for a different date, what will happen with my order?

Your order will continue to be honored for the date and time that the game has been postponed to. With regard to policies as to any refunds if games are simply postponed, rather than canceled, we will follow the lead of the Green Bay Packers, or the other team your order involves, as to whether they are making refunds for that same game to their season ticket holders. Absent that, cancellations will not be allowed.

What other terms and conditions apply to orders that I place?

Our usual T&C apply to all orders. You can view the full set of terms and conditions that apply to various types of orders you place by clicking HERE:

SELLING TICKETS TO EVENT USA:

Is Event USA buying game tickets now?

Thank you for your interest in selling your Green Bay Packers and/or other tickets to us. In view of the COVID-19 situation, at this time we are not buying tickets until the team determines when fans will be permitted to attend and distribution of tickets commences. Once the team announces that fans may again attend games. Please check back with us to see whether we have commenced buying tickets. We are closely monitoring all evolving events and government regulations so as to make an appropriate decision on that. Thank you for your business and your patience.

Although you can’t cheer on the Pack at home in Lambeau field right now, Event USA has your ticket needs covered for a select few road games allowing fans! Hurry limited availability. Don’t miss out on your chance to cheer the Pack on this season!!

Indianapolis
Sunday, November 22, 2020 at 12:00 PM CST

Detroit
Sunday, December 13, 2020 at 12:00 PM CST – (NOT AVAILABLE AT THIS TIME)

We’ve got a great selection of tickets and pricing for the Packers road games! Click here to see a list of the home and road opponents.

Game	Date

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Kudos to Amy for making sure that the tickets to the tailgate party were waiting for me at the reception desk! Your personal phone call and text messages went above and beyond customer satisfaction! I can't wait for the 2024 season, rest assured that my go-to Packer's game supplier will be Event USA for a long time.
"

-Jean-Pierre Mallette, Montréal, Canada

"Thank you so much Cathy, greatly appreciate your help. As always, EventUSA has been awesome to deal with in booking the Lodge Kohler package for the Tampa Bay Game, particularly for me traveling from Sydney, Australia, it takes the stress out of the booking process. "

-Kayle

"Good Morning, Nicole - Everything you did turned out great. The seats were great. Access to the air conditioned club lounge was great. Lots of Packers fans in the club lounge and overall at the stadium. The tailgate party at the fancy restaurant in the hotel was fabulous. The servers just kept on bringing out different sliders and desserts. Good thing that I got in a 30-minute run along the river in the morning. So, thank you! You may be speaking with me in November if I can work out getting up to Green Bay for a game. It's been too long since my last time. One of the best aspects of this weekend was interacting with so many people from Wisconsin and learning their personal stories of things Packers. And we even met a couple from St. Petersburg, Florida (my home county) and were able to tell them about the Varsity Club tavern and Packers bar in Clearwater where Mark Murphy's mother is in attendance -- very nice lady whose retirement home is in Clearwater, which borders my little city of Dunedin. Pre-COVID, I always went to the Varsity when the Packers games weren't televised locally -- lots of Wisconsin natives there, too + they serve brats and sauerkraut during Packers games. I'm glad that you are working for Event USA. "

-- Martin Lawyer, Dunedin, Florida

"Dennis - I was blessed to join Amy and some of your customers at the Morton's tailgate as well as after the game. She does an amazing job for you. Every single customer I met praised Event USA for being able to arrange the hotel and tickets and fabulous tailgate party in such a quick time. Having been to some great tour tailgate parties in Jacksonville and Kansas City and old San Francisco, a lot can be said of the long-term benefit of having really great tailgate parties. Morton's was probably one of the best - amazing food, patio sitting on the riverfront, walk to stadium, open bar!!! It was first class fun!!!"

-Matt

"Hi Amy- Just wanted to say thank you for making Jacksonville happen! We had a wonderful time and looking forward to more Packers games with Event USA in the future! Even though the game was not what we expected- we are packers fans for life-lol! Go pack go!!"

-Julie Mastrianni

"I want to thank Event USA and in particular Amy Flores for the Jacksonville trip. We have used you before and always were very pleased with the packages you have set up and your service. My son who lives in Charleston, SC and myself who lives in Minnesota, decided we needed to do a guys trip and decided to go through your company to see the opener in New Orleans. I initially called and talked with Amy about some questions I had and booked our trip. After itinerary and info was emailed to us, it soon became apparent that the trip to New Orleans wouldn’t happen. In steps Amy, wondering if we would be interested in Dallas if the game was moved there and a package was set up. Then finally the move to Jacksonville and continued communication from Amy on our interest. It was getting late at that point and I was wondering if she would be able to pull off setting up a package in Jacksonville. She did it. We went to Jacksonville and had a great time. The accommodations and the tail gate were fabulous. If only the Packer team we were hoping for had made the trip. Thank you Event USA and in particular Amy Flores."

-Tom Sohrweide, White Bear Lake, MN

"Thank you for all your help. I had a great time at the Packer-Raider game opening day. I have already begun telling interested Packer fans in Sacramento about your service. The next time I come to Green Bay for a game, I’ll be sure to ask for your help. God bless you and God bless the Green Bay Packers."

-Frank Chavez, Sacramento

"I just wanted to say that I had such a great time. The whole weekend was so much fun. I enjoyed the Player Autograph Party and the tailgate party was just the best. After coming from a country that loves soccer, it was nice to mix with people who have the same interests as me. Thank you once again, Green Bay is one very special place."

-Beverley Moore, Lancaster

"My accommodations at the Best Western Midway were excellent. I was picked up at the airport and returned promptly. No problems at all. Your representative at the hotel on game day was very pleasant and helpful. The tailgate party was super, great food, great drinks and lots of fun. Obviously, Lambeau Field and the game itself was great. I will continue to use Event USA in the future, and I will definitely tell anyone who I come across to give you a call. One last thing, the hospitality I experienced in Green Bay was incredible. I have traveled to many places, and I don’t think there are more friendly people than the people of Green Bay. Thank you again and see you next year!"

-David Anastas, Worchester

"My wife and I booked the tour to Tampa. The trip was so well organized from start to finish. It started with the people in the office with their friendly help over the phone, to receiving the tickets in the mail, and meeting the tour guides with their upbeat personalities. Signs guided us in the airport and information was posted in our motel lobbies to keep us posted. Your people had everything in order. Talk about organization, you had it. Event USA made this a most memorable trip. Thanks for all involved."

-Dick Koerner, Neenah

"I wish to convey my sincere thanks and gratitude for providing my husband and I with, what he refers to as the greatest experience of my life, apart from my wedding day."

-Lara and Matt Appleton, Thornhill, Ontario

"Thanks for all your help, the great tickets and service, and the chance to help me make one of my son’s dreams come true, seeing the Packers playing at home in Lambeau Field."

-Sam Jones, Sedalia

"I just want to thank you for the wonderful job your staff did last weekend for the Packers vs. Lions game. This was our first time utilizing your program and we were not disappointed at all. In fact, we can’t wait to schedule and event for next season’s games. From my first experience with your staff placing my order until the very end at checkout of the hotel, everything was perfect. You truly out-do yourselves to please everyone. Thanks again for making our stay in Green Bay one of the best."

-Kim Ewing and Bruce DeMaine, Ann Arbor

"Thanks so much for the best weekend ever! You not only got us in all the Magazines, TV, WWW pages and even the big screen at Lambeau Field, but Disney World on the side? Nice job – You and your family are top notch – we were on the best tour for the Super Bowl! Seeing the Green Bay Packers win back the Lombardi Trophy was a life long dream of this Packer fan, and you all were so dedicated to the job of taking care of us that, like the Packers, we were a winning team! Keep me on your list."

-William D Lorge, Representative to the Wisconsin State Assembly

Road Game Tickets Now Available!

FREQUENTLY ASKED QUESTIONS – NFL & Green Bay Packers’ Season and the COVID-19 situation:

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