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COVID19 TERMS & CONDITIONS

COVID19 BUYING AND SELLING INFORMATION
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FREQUENTLY ASKED QUESTIONS – NFL & Green Bay Packers’ Season and the COVID-19 situation:

THE 2020 NFL SEASON & BUYING TICKETS & PACKAGES:

The NFL has announced its 2020 season schedule including for the Green Bay Packers. Will the games definitely take place?

The NFL has expressed confidence that all games will occur with fans in the stands under the safest precautions available for the safety of all. However, it certainly remains possible that unfolding circumstances could affect this plan.

 

Is Event USA selling game tickets now?

Yes, we are selling game tickets.  A full range of ticket choices is now available for purchase on our website.

 

Is Event USA selling Game Packages/Tour Packages now?

We are selling day of game home packages (ticket and tailgate party packages) now.  We are currently working on our full home and road game packages with lodging. Please check back for updates! If you don’t wish to miss out on your opportunity to book, you can add your name to our waitlist, telling us which game or games, whether home or road, you are interested in, and you will be amongst the first contacted when packages become available. To do so  Click here.

 

Is Event USA selling its “Packers Player Autograph Reception” now?

We are currently not offering these receptions due to the uncertainty of what the government or NFL rules will be with social distancing concerning the players in the coming future. Typically this reception is included in our Gold Package; however at this time it will not be included, but can be added on at a later date if available. Please check back on availability for this in mid-summer.

 

Will the games go forward with only partial attendance allowed in the stands?

 This is a concept that has been discussed by the NFL as well as other sports leagues. It remains to be seen whether this might be implemented. For now the NFL plans to go ahead with all games with full attendance.  We doubt that such a “partial attendance” plan would be used at Lambeau Field.

 

Is it possible that games will proceed with no fans allowed to attend?

 This is also a concept that has been discussed and may be a contingency plan for the NFL if evolving circumstances make it impractical for fans to safely attend games.

 

Is it possible that the scheduled games will be postponed and played on other dates?

 This is a possibility and has been set up as a contingency plan by the NFL.

 

If I book a game package or purchase game tickets with Event USA, what will happen if the game I ordered is CANCELLED?

 If that game is completely canceled, and not rescheduled, customers will be offered the option of a refund or a credit on account, at their discretion.

 

If I book a game package or purchase game tickets with Event USA and the NFL POSTPONES the game I ordered, setting it for a different date, what will happen with my order?

Your order will continue to be honored for the date and time that the game has been postponed to. With regard to policies as to any refunds if games are simply postponed, rather than canceled, we will follow the lead of the Green Bay Packers, or the other team your order involves, as to whether they are making refunds for that same game to their season ticket holders.  Absent that, cancellations will not be allowed.

 

What other terms and conditions apply to orders that I place?

Our usual T&C apply to all orders.  You can view the full set of terms and conditions that apply to various types of orders you place by clicking HERE:

 

SELLING TICKETS TO EVENT USA:

Is Event USA buying game tickets now?

Thank you for your interest in selling your Green Bay Packers and/or other tickets to us. At this time we are not buying tickets until more is known about the likelihood that games and other spectator events will actually proceed despite the worldwide pandemic we are experiencing. Please check back with us periodically to see whether we have commenced buying tickets, but it’s unlikely we will do so anytime sooner than June 1, 2020. We are closely monitoring all evolving events and government regulations so as to make an appropriate decision on that. Thank you for your business and your patience.

SHOP & COMPARE

We know you have choices when it comes to arranging for game packages, tickets, tailgate parties and other Game Day entertaining. Even online ticket exchanges are selling tickets at prices greatly inflated over the face price. And there are others who sell tickets in packages—it seems every other sports bar has some kind of package to offer. Even the Packers have endorsed a huge ticket brokering company which is based out of state (Chicago) and which has paid for the use of the term “official”. It would appear that this company has very limited package offerings, and relatively no experience providing true game experiences to fans, nor at affordable prices, especially compared to our 28 years experience in doing so, our headquarters located right here in Green Bay, and our team of professional and fervent fan employees anxious to answer your questions about all the choices we have to get you to a game.

Please don’t get caught up in the rhetoric. Consider these factors…

WHERE ARE YOU BUYING FROM?

We have sold Green Bay tickets and game packages since 1989. Is the company who wants your business located in some smoky bar, located far away from Green Bay, or have they just gotten into the business with no track record of reliability?

We are a professional ticket and game package company, headquartered at a dedicated facility, less than a mile from Lambeau Field. We are founding members of the NATB, and our owner serves on the Board of Directors of that consumer-oriented agency, and we are members of the Better Business Bureau with an “A+” rating.

WHY BUY FROM US

There are many online ticket exchanges and other companies are now reselling tickets for all NFL games, at prices greatly inflated over the face price. But how do they stack up against us? We sell game tickets and packages and have many reasons why our customers will tell you we are the best source.

  • Better Selection: We have the most/best choices for every Packers game (home or away).
  • Lower Prices: In a comparison completed recently, our average game ticket price which is built into our ticket packages was 32% less than what’s on a competing marketplace. Why pay more?
  • Real, Genuine Tickets: In most cases, we provide originally printed, “hardcopy” tickets, but we also, from time to time, provide the printable and emailable tickets that have become popular. All of our tickets are 100% guaranteed legitimate tickets, backed by our almost 30 years in business and our memberships in consumer protection-oriented agencies. We caution you about counterfeit and stolen tickets that are often available through other sources. With us, you never have any concern about your tickets being authentic.
  • Large Quantities of Tickets All Grouped in the Same Section: We can do that for almost every game and seating category. You normally won’t find more than 2 or 4 together or in the same section on other online ticket exchanges. We present lots of opportunities to keep all of your people close by with many choices of seating. Often times we can seat 10, 20, 30, 40 or more.
  • Need Anything Else? You can try and piece together a package yourself, but we are specialists at doing that! So, if you need more than just a game ticket, we’re here to help. We offer official ticket packages including our Tailgate Party, player appearances and receptions, hotel accommodations, transportation, stadium tours, Hall of Fame admission, and much more. None of the ticket exchanges offer any of this.

WE HAVE THE FINEST LODGING AVAILABLE & MANY CHOICES

We have the greatest choices of lodging for weekend packages. Check out our roster of lodging choices—other companies can only dream of offering such an extensive variety of fine properties.

ALL “RECEPTIONS” ARE NOT CREATED EQUAL

Other company’s “receptions” might include one drink and a few veggies, chips and dip. Check out our Home Package’s food, beverages and amenities—it’s a fantastic spread. Treat yourself to the best! There is simply no substitution for our quality.

WANT TO MEET CURRENT PLAYERS/COACHES?

Do you want to meet current star players and get their autographs and photos taken at a reception on home game weekends just a few hours before the game? No one else offers this but us.

CONSIDER THE “TAILGATE PARTY” BEING OFFERED

There are lots of tailgate parties. Where is the home game tailgate party you are attending? Is it at some big impersonal sports arena? Our party is just 2 blocks away from Lambeau Field. Those who have attended know it’s the best! Compare the food and beverages to other traditional tailgate goodies with no limit on drinks. We also have the best music, prizes, children’s souvenirs, and a virtual carnival of costumed fans, weddings, dancing and camaraderie. Some parties call themselves “VIP parties.” Compare what other parties offer to our Tailgate Party and you’ll see that our party outclasses them all. So… some parties offer chairs for everyone? If you want a nice quiet sit-down gathering, why not just sit at home?

THE FINEST AUTHENTIC MEMORABILIA AVAILABLE!

At Event USA, we offer Packers autographed items and provide you with the finest quality and authenticate memorabilia. Many of our packages include discount coupons towards the purchase of these historic items. We are pleased to offer our customers the superb quality official autographed items.

WHAT ARE OUR CUSTOMERS SAYING? WE’RE THE BEST!

During the season, weekly we receive dozens of customer feedback messages and letters. View a small sampling of testimonials on our site. We have hundreds more on file.

BUY FROM US WITH 100% CONFIDENCE

Are you confident that the tickets you receive are legitimate? We have worked for years with the Wisconsin Department of Consumer Affairs to assist them with investigating ticket scams. We are the standard-bearer since 1989. Be careful where you order your tickets and tours!

Event USA stands on its record of providing the most choices, highest quality, unquestioned reliability and best game day entertainment in the World.