COVID19 TERMS & CONDITIONS

COVID19 BUYING AND SELLING INFORMATION

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FREQUENTLY ASKED QUESTIONS – NFL & Green Bay Packers’ Season and the COVID-19 situation:

THE 2020 NFL SEASON & BUYING TICKETS & PACKAGES:

The NFL has announced its 2020 season schedule including for the Green Bay Packers. Will the games definitely take place?

The NFL has expressed confidence that all games will occur with fans in the stands under the safest precautions available for the safety of all. However, it certainly remains possible that unfolding circumstances could affect this plan.

 

Is Event USA selling game tickets now?

Yes, we are selling game tickets.  A full range of ticket choices is now available for purchase on our website.

 

Is Event USA selling Game Packages/Tour Packages now?

We are selling day of game home packages (ticket and tailgate party packages) now.  We are currently working on our full home and road game packages with lodging. Please check back for updates! If you don't wish to miss out on your opportunity to book, you can add your name to our waitlist, telling us which game or games, whether home or road, you are interested in, and you will be amongst the first contacted when packages become available. To do so  Click here.

 

Is Event USA selling its “Packers Player Autograph Reception” now?

We are currently not offering these receptions due to the uncertainty of what the government or NFL rules will be with social distancing concerning the players in the coming future. Typically this reception is included in our Gold Package; however at this time it will not be included, but can be added on at a later date if available. Please check back on availability for this in mid-summer.

 

Will the games go forward with only partial attendance allowed in the stands?

 This is a concept that has been discussed by the NFL as well as other sports leagues. It remains to be seen whether this might be implemented. For now the NFL plans to go ahead with all games with full attendance.  We doubt that such a “partial attendance” plan would be used at Lambeau Field.

 

Is it possible that games will proceed with no fans allowed to attend?

 This is also a concept that has been discussed and may be a contingency plan for the NFL if evolving circumstances make it impractical for fans to safely attend games.

 

Is it possible that the scheduled games will be postponed and played on other dates?

 This is a possibility and has been set up as a contingency plan by the NFL.

 

If I book a game package or purchase game tickets with Event USA, what will happen if the game I ordered is CANCELLED?

 If that game is completely canceled, and not rescheduled, customers will be offered the option of a refund or a credit on account, at their discretion.

 

If I book a game package or purchase game tickets with Event USA and the NFL POSTPONES the game I ordered, setting it for a different date, what will happen with my order?

Your order will continue to be honored for the date and time that the game has been postponed to. With regard to policies as to any refunds if games are simply postponed, rather than canceled, we will follow the lead of the Green Bay Packers, or the other team your order involves, as to whether they are making refunds for that same game to their season ticket holders.  Absent that, cancellations will not be allowed.

 

What other terms and conditions apply to orders that I place?

Our usual T&C apply to all orders.  You can view the full set of terms and conditions that apply to various types of orders you place by clicking HERE:

 

SELLING TICKETS TO EVENT USA:

Is Event USA buying game tickets now?

Thank you for your interest in selling your Green Bay Packers and/or other tickets to us. At this time we are not buying tickets until more is known about the likelihood that games and other spectator events will actually proceed despite the worldwide pandemic we are experiencing. Please check back with us periodically to see whether we have commenced buying tickets, but it's unlikely we will do so anytime sooner than June 1, 2020. We are closely monitoring all evolving events and government regulations so as to make an appropriate decision on that. Thank you for your business and your patience.

 

Notice about the COVID-19 (Coronavirus) situation

 

We want all of our customers, suppliers and the friends of our company to know what steps we are taking regarding the COVID-19 (coronavirus) situation. We are carefully monitoring all developments so as to make certain that we are prepared to take every reasonable precaution and to safely service the needs of all of our customers, and to protect staff and customers in every possible way.

 

While, as per the guidelines of the governor, we have closed our physical offices temporarily, our website remains available to serve your needs and we are also accessible by phone and email as needed. Barring developments that make it inadvisable, our physical offices we will be open again as soon as government authorities permit.

 

We are here to provide you with all of our usual services, including tickets and games packages for the 2020 season. With regard to Green Bay Packers packages and tickets, we will have those available for purchase shortly after the NFL schedule is released on May 7. The NFL is planning for the 2020 season to go on in full, although it is certainly possible that there may be some delays and changes as developments play out. We are monitoring the situation and will update our website as soon as any important news is known. Thank you for your patronage and we look forward to serving all of your needs.

 

We wish you all the best, stay safe and stay healthy.

 

Event USA Staff and Management


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Event USA stands on its record of providing the most choices, highest quality, unquestioned reliability and best game day entertainment in the World. With your choice of home or road game packages or enjoy a day-of-game-package with Ticket & Tailgate.

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Private Suite Packages are ideal for entertaining business groups, family gatherings, or for hosting private parties – and the perfect way to watch Green Bay Packers football action in extreme comfort!

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WIN TICKETS TO OUR PLAYER AUTOGRAPH RECEPTION!

Chris Havel can be heard Monday—Friday from 4–6 p.m. CDT on WDUZ FM 107.5 The Fan, or on AM-1400, as well as Fan Internet Radio (www.thefan1075.com). Tune in to The Fan for your chance to win tickets to our Player Autograph Reception!

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